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單項選擇題

（）is software about the relation between the customer the customer and the supplier in marketing

A.Customer Relationship Management (CRM)
B.Customer service
C.Sales planning
D.Distribution channel

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單項選擇題

（） is guaranteed by the full market supply and Just-In-Time (JIT)

A.Zero Inventory
B.Zero
C.Inventory
D.Outsourcing inventory

單項選擇題

（） is very convenient equipment for loading and unloading goods.

A. Crane
B. Pallet truck
C. Fork lift
D. Fork lift truck