多項選擇題

Which three service components are in the operate phase？（）

A.System Monitoring
B.Operations Implementation
C.Incident and Problem Management
D.Change Management
E.Operations Plan
F.Project Close Out

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單項選擇題

Conducting a project kick-off in the plan phase provides which of the following customer benefits？ Select exactly 1 answer（s） from the following：（）。

A.ensure that it receives detailed network diagrams
B.reduce the risk of downtime due to facilities-related problems
C.ensure end-user support immediately after the launch of a new system
D.confirm project roles and responsibilities， as well as milestone dates

單項選擇題

In the design phase， which service component provides the customer with a comprehensive design？ Select exactly 1 answer（s） from the following：（）。

A.Implementation Plan
B.Detailed Design Development
C.Project Kick-off
D.Staging Plan
E.High-Level Design

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Which three service components are in the operate phase？（）

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Conducting a project kick-off in the plan phase provides which of the following customer benefits？ Select exactly 1 answer（s） from the following：（）。

In the design phase， which service component provides the customer with a comprehensive design？ Select exactly 1 answer（s） from the following：（）。

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Which three service components are in the operate phase？（）

Conducting a project kick-off in the plan phase provides which of the following customer benefits？ Select exactly 1 answer（s） from the following：（）。

In the design phase， which service component provides the customer with a comprehensive design？ Select exactly 1 answer（s） from the following：（）。