A. Enhances network and/or application availability, reliability and stability
B. Provides rapid fault isolation in a complex environment, leading to quick resolution
C. Increase the Performance of current Features
D. Processes broad Expertise in Cisco technologies

A. Having improved network availability and performance
B. Having Access to the current software releases and support for software packages
C. HavingThe ability to access a group of experts
D. Having direct or indirect access to the Cisco TAC global organization