A.The workflow has ASR steps in it. 
B.The contact is on an ASR Dialogue Group channel. 
C.The contact is on a JTAPI Call Control Group channel. 
D.The contact is on a Cisco Media Dialogue Group channel.

A.All call processing immediately begins using the CRS Subscriber Database. 
B.Calls in queue are dropped. 
C.Agent calls are dropped. 
D.Agents are automatically logged out. 
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database. 
F.Configuration changes are buffered until the CRS Publisher Database is restored.