單項(xiàng)選擇題

When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）

A.if the ICD agent is available and has a skill competency of nine (9) in another skill defined in CRS
B.if the ICD agent is available and has a skill competency of one (1) in the required skill for the CSQ
C.if the ICD agent is available and has a skill competency of seven (7) in the required skill for the CSQ
D.if the ICD agent is available and has a skill competency of three (3) in the required skill defined in CRS

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單項(xiàng)選擇題

What happens when the CRS Engine fails in a High-Availability CRS deployment? （）

A.All activities fail over without any loss of data or dropping any calls.
B.All current agent calls are dropped.
C.All callers on active CTI ports are dropped.
D.The standby CRS Engine starts, processing new calls immediately.

單項(xiàng)選擇題

How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）

A.1
B.2
C.Depends upon the number of agents
D.Depends upon the locations of the CallManager clusters
E.Depends upon how many nodes are in the CallManager clusters

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When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? （）

你可能感興趣的試題

What happens when the CRS Engine fails in a High-Availability CRS deployment? （）

How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? （）

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