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單項選擇題

A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?()

A. “It is a message that informs the technician of what hardware needs to be replaced.”
B. “A bluescreen message is just another name for an error.”
C. “It provides the technician with more information about the problem.”
D. “It is a complex message that is very difficult to explain to those who are not familiar with computers.”

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